Our Services

Microsoft Applications

Customer Service

Email Support:

For every online retailer email is one of the most important tool. It is a bridge between the buyer and the seller. Naturally, responding to these emails is very crucial. You need a highly qualified mind to respond to these customers and resolve their issue in under 3 email threads. You will have to reduce your email response time to less than 1 hour. Here at Infotrend Serv, our agents are all qualified Master's degree holders with excellent communication and Language skills. We have the record for bringing down the response time to under 15 minutes. We have been in this field for over 15 years, helping some of the TOP 500 Internet retailers. To try our free 30 day trial send us an email to info@infotrendserv.com


Live chat Support:

This is a tool that is used by almost every online retailers now. It is a fast and easy way for customers to contact customer service and sales teams. By introducing online chatting tool to your website, you reduce the pressure on your phone and email support. Reports say that more than 80% of customers within the age group 30-50, prefer to use the live chat over phone and email support to resolve their customer service issues and pre sales questions. To try our free 30 day trial send us an email to info@infotrendserv.com


Backoffice Service

Catalog Management:

Maintaining your online catalog is very important to an online retailer. If your catalog is not updated on a regular basis, you might lose your customers for good. Infotrend Serv has agents who are experts in catalog management. They use simple steps to arrange your products and make it look simple and the way you every online retailer requires.

To request a sample of our work please send us an email to info@infotrendserv.com


Image Editing:

Imagine looking at a website with unclear animation and images. Your images and animations are the first impression of any visitor to your website. Quality images definitely contribute to your sales.Our experts are accurate with attention, addition, alteration, colors to give you crystal and portrait effects to your images. Watermark is another area where we specialize in.

To request a sample of our work please send us an email to info@infotrendserv.com


Content writing:

Why is content in a website important? What is the actual need for this? The answer to the above question gets a two part answer.

To the customer: A well explained product gives the customer, the satisfaction of ordering the correct part without any help from any agents. This makes the customer happy and will come back to your website for future orders.

To the Retailer: The usage of key words in the product description makes sure that google search to pick up the product and highlight it as a top search result. Overall, content writing is a service that you do not want to take for granted. Here at Infotrend Serv, we give you top notch agents who has excellent mastery over English language. To request a sample of our work please send us an email to info@infotrendserv.com


Data Entry:

Converting your paper data to electronic data is a very tedious work. So, why do it yourself? Give it to us and let our agents do their magic tricks on your data. Infotrend Serv has more than 7 years of experience in converting paper data to electronic content.

To request a sample of our work please send us an email to info@infotrendserv.com

Product Listing: Posting your SKUs on amazon and ebay might be time consuming process. We can do it for you. Our agents are trained to upload products on amazon and ebay. Our experience agents can take care of this for you.

To request a sample of our work please send us an email to info@infotrendserv.com

DotNet
We are delivering customized application development & maintenance , web based co-product development in ASP DotNet & MVC DotNet architecture.
SharePoint
Our SharePoint services includes SharePoint customization , business process & workflow , business intelligence , implementation / integration & intranet / extranet portal.
Navision
Our Microsoft Navision services includes customization , business process mapping , implementation , support and up gradation.
CRM
Our Microsoft CRM services includes custom development & integration , business process mapping , implementation , application maintenance & support and reporting & analytics
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About Us

ITS provides end-to-end, scalable e-commerce and multi-channel solutions that are customized to your needs. Our holistic suite of services covers all phases of the customer life cycle,from Customer acquisition to retention. We develop marketing campaigns, build and manage your Web stores with innovative solutions and provide Cost effective and Qualitative customer care and fulfillment service.

Get in Touch

Plot No: 1133,2nd Main Road,
 Poombuhar Nagar, Kolathur,
 Chennai-600 099 , Tamilnadu.

     044 - 42866075

     99947 77591

    marketing@infotrendserv.com
          info@infotrendserv.com
          ceo@infotrendserv.com